Return and Replacement
As we sell and trade is spare parts, most of the products fall under "NO WARRANTY" catagory,
• No warranty products will not be cancelled after sent from our depot.
• No warranty Products can not be returned or replaced under any condition.
Returns & Replacment
If you receive a damaged product, it must be reported to us by e-mail via your registered e-mail ID at (email@example.com) within 48 hours of delivery. Images of the damaged product along with the packaging pictures must be attached.
Guidelines for Returns & Replacement:
You can return your order and seek a replacement for it under the following circumstances:
- 1. The product is damaged/defective
- 2. The product differs from the description on the website
- 3. The wrong item (/Wrong Colour/Wrong Size/Wrong Quantity) has been delivered
- 4. Specific parts/accessories to be included with the product are missing
Note: In case of an incomplete/damaged order, customers have to share an unboxing video while initiating the return.
Return & Replacment Eligibility
- If you receive a damaged product, it must be reported to us within 48 hours of delivery via your registered e-mail ID at (firstname.lastname@example.org) Alternatively, you can reach out to us via our helpline number: +91 786-9999-786
- The products must be unused.
- All items must be returned in their original condition, with price tags intact, user manual, warranty cards, original accessories, and the original manufacturer's box/packaging, as delivered to you.
- The invoice must be available
- Products marked as "no warranty" on the product detail page cannot be returned or replaced
Returning or replacing a Product
The customer needs to send the product to us at our address, as mentioned on the delivered package and website
Once the product is sent, the customer needs to share the courier slip at (email@example.com) and WhatsApp us on +91 8989999898
On receiving the product, our team will conduct a thorough quality check, which usually takes up to 2-4 days. If our quality inspection team finds any discrepancy, we will re-ship the product to the customer. The customer will have to bear the courier charges for re-shipment to receive the product. No courier charges for sending the product will be reimbursed.
Other Terms and Conditions
- Products marked as "non-returnable / No warranty" on the product detail page cannot be returned or replaced
- Products purchased in a clearance sale or discounted price will not be covered under the return and replacment policy
- Products sold as a combo can not be returned individually