Cancellation & Refund Policy

Last updated on Nov 28th 2022

Spare King believes in helping its customers as far as possible, and has therefore a liberal cancellation policy. Under this policy:

  • Cancellations will be considered only if the request is made immediately after placing the order. However, the cancellation request may not be entertained if the orders have been communicated to the vendors/merchants and they have initiated the process of shipping them.

  • Spare King does not accept refund or returns requests of our intact or damaged product of Non Warranty products as mentioned on product detail page.

  • In case of receipt of damaged or defective items of product please report the same to our Customer Service team. The request will, however, be entertained once the merchant has checked and determined the same at his own end. Product under non warranty will only be exchanged in which customer is liable to send and pay in advance for the courier charges of the product that has been sent to us and will be sent back to him, This should be reported within 7 days of receipt of the products.

  • In case you feel that the product received is not as shown on the site or as per your expectations, you must bring it to the notice of our customer service within 7 days of receiving the product. The Customer Service Team after looking into your complaint will take an appropriate decision.

  • In case of complaints regarding products that come with a warranty from manufacturers, please refer the issue to them.

  • In case of any Refunds approved of under warranty products by the Spare King, it’ll take 6-8 days for the refund to be processed to the end customer.

By placing order on our website means you have read and accepted all our policies.

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